Should Digital Receipts be the Norm?

Posted: February 2022

One of the many recent transitions in the whole merchant-to-customer relationship is how receipts are being provided. While the hardcopies will always stay, there’s no denying that softcopy receipts, usually sent via email or SMS, are starting to be a prevailing option.

From food to transportation, more and more companies are starting to offer digital receipts, which should be expected when the factors are considered. However, a good chunk is yet to be onboard, and who knows if they ever will be?

Either way, though, it should beg the question: Should digital receipts be the norm?

Let’s take the “yes” side and run down some points to greatly consider.

Digital keeps it clean

Unless you’re a severe hoarder, you wouldn’t like extra papers on your possession. It creates quite the clutter and other organizing hassles.

There’s none of that under digital receipts. Everything’s set online, easy to manage, and accessible in a few clicks. You can sort, add, update labels, and arrange them quickly. You wouldn’t need to purchase shelves or archive boxes.

As such, there’s less stress come tax season. Things will be way easier as well as you wouldn’t have to tediously collect and gather all the hardcopy receipts.

Protection for you and your customers

This “protection” is vast as it addresses many things. What’s better is it’s not just for you, but for your customers as well, which makes it all the more important.

The first thing it touches on is protection against varying types of fraud. The data is digital and strongly encrypted, thus making fraudulent claims on purchases and the like easily detectable.

Next is health. Brace yourselves for a nice trivia: paper receipts usually contain BPA, a harmful chemical that are believed to possibly cause cancer. The risk level isn’t exactly high, but prevention is better than cure, and we shouldn’t regularly expose ourselves to such substances.

Reduced overhead costs

Running a business is considerably expensive, and among the things that make it that costly is the constant need to supply of thermal paper and ink – in some cases, printing machines too. It’s time businesses stray away from such costs.

By offering digital receipts, your budget becomes more flexible, and when it does, you can divert the saved money on other, possibly more valuable, business needs.

The pros outweigh the cons

The pros simply outweigh the cons… BY A WIDE MARGIN.

Going digital allows you to be a better business in a bevy of areas. Imagine: you’ll save time and money, offer faster turnarounds, satisfy customers, and protect everyone’s data and well-being.

All those are already amazing, and we haven’t even talked about how multi-faceted digital receipts are. It can act as an email marketing tool and be like an alternate EDM.

And what are the cons, really? That it may get directed in the spam folder? It’s a tiny issue that’s very fixable. That customers don’t have an email account and an SMS number? That’s highly unlikely.

The back-and-forth on digital and paper receipts has an underlying matter that deals with the environment, something that’s outside the payment industry. It’s a long debate, but for VeritasPay, it’s all about what’s best for merchants and their customers.

With that, each of our payment solutions allow businesses to send digital receipts quickly and safely via email or SMS. It’s true to our core values as it helps create a better payment experience.

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As VeritasPay continues to provide high-quality payment solutions and promote cashless transactions, the company is also dedicated in bringing in fresh and informative content. We’ll be continuing to share new articles about our products, services, and varying subjects within the industry as we move forward.

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